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General Terms of Use

Our technology and platforms are built to support your success. We encourage responsible and respectful use, aligned with all applicable laws.  


We provide robust security, continous monitoring of any unusual activity, and preventive actions for any unauthorized measurements. While, always encourage you to keep your login details safe as You’re responsible for all activity under your account.  


Our content and technology are protected. Please use them according to our guidelines.  


We strive for excellence, and we can promise perfection unless for indirect damages, but will always support you promptly.  


We may improve our services and update terms. Continued use means you accept the latest versions.  


Questions or feedback? Our support team is ready to assist you anytime.


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Urbanova Digital-First Worldwide © 2025 – All Rights Reserved. Headquarters: Gheorghe Pop de Băsești No. 11, Baia Mare, 430155, Maramureș, Romania. General Inquiries: office@fidasolutions.com. Phone: +40 741 117 460 (Please call in English, Monday to Friday, 08:00–16:00 CET). Primary Contact: Matthew Zsolnai, Urbanova European Sales – mate@urbanova.me. URL: www.fidasolutions.com. Quality & Data Assurance: Fida Solutions is ISO 9001 and ISO/IEC 27001 certified. Payment Infrastructure Compliance: Visa and MasterCard 3D Secure, and full compliance with KYC, MFA, PCI-DSS, OWASP Top 10, RBA, WAF, IDS/IPS protocols.

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