Urbanova Standards & Principles

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Ensure full compliance with global regulatory standards, securing public payment infrastructures and digital workflows. Urbanova aligns with the highest international security, data protection, and financial transaction standards, while integrating locally required protocols to support public administration needs.

GDPR & ISO/IEC Compliance – Ensuring lawful, fair, and transparent data handling.
Local Data Sovereignty – Core public data is stored locally within public administration bodies.
Encryption & Access Control – Utilizing local encryption protocols and multi-factor authentication (MFA) for secure access. 

PCI-DSS Compliance – Safeguarding electronic payments with global payment security standards.
3D Secure Authentication – Enhancing fraud prevention for card transactions.
KYC & RBA (Risk-Based Authentication) – Verifying user identities while balancing ease of access and security.

OWASP Top 10 Protection – Defending against the most critical security threats.
Web Application Firewall (WAF) & IDS/IPS – Providing real-time monitoring and intrusion detection.
Secure API Communications – Enabling trusted data exchange between public and private sector systems. 

Certified & Trusted Infrastructure – Built on globally recognized compliance frameworks.
Local Adaptability with Global Standards – Balancing international best practices with local governance needs.
Continuous Compliance Updates – Ensuring ongoing alignment with regulatory changes and emerging security threats. 

Urbanova services are built on the highest industry standards, ensuring robust performance and reliability. They operate in strict compliance with all local IT security and quality regulations. Delivery is supported by top-tier Tier 1 network providers in every operating country.

Seamless Public Service Access – Ensuring simple, intuitive, and secure interactions for citizens and local authorities.
One-Stop-Shop Citizen Accounts – Providing centralized access to e-payments and public workflows.
Multilingual & Accessibility Standards – Adhering to WCAG and local accessibility regulations for inclusivity.

Best-in-Class Technology & Support – Offering high-availability systems with 24/7 service assurance.
Scalability & Future-Proofing – Ensuring long-term adaptability to emerging public service needs.
Collaborative Approach – Partnering with municipalities, regional authorities, and national governments to continuously improve service delivery. 

We are committed to the highest standards of quality and information security. Our operations comply with ISO 9001 for quality management and ISO/IEC 27001 for information security management, ensuring reliable, secure, and efficient public service solutions.