Urbanova Digital-first Solutions
Urbanova’s Digital-First Solutions set new dimesions in public service delivery, enabling municipalities to fully digitize citizen interactions and internal workflows. With a no-code back-office, integrated payment solutions, and electronic signature support, public institutions can ensure transparent, secure, and ultra-efficient service delivery—eliminating bureaucratic delays and reducing operational costs.
Major Benefits
- Robust Public Service Efficacy – Facilitates transparent and secure handling of documents, ensuring timely processing and digital issuance with electronic signatures—even via mobile devices.
- Citizen-Centric Workflow – A browser-based, installation-free solution allowing multiple users to collaborate efficiently across various devices.
- 24/7 Public Services Accessibility – Empowers citizens to access essential services, make payments, and report issues seamlessly through a fully digital platform.
- No-Code Back-Office Efficiency – Enables municipal staff to rapidly create and manage workflows, eliminating reliance on complex IT development.
- Seamless Payment & Case-Based Interaction – Transfers all citizen communications to a centralized account, ensuring data-driven, structured public service handling.
- Radical Time & Cost Savings – Digital procedures take minutes instead of days, significantly reducing public financial and human resource expenses.
Citizens' Point of View
- Instant Access to Public Services – Apply for permits, request documents, and handle administrative tasks completely online.
- Secure & Legally Compliant Transactions – Make public payments directly within the platform with integrated security standards.
- All-in-One Digital Account – Manage all interactions with local authorities from a single platform—no physical visits required.
- Official Digital Signatures – Complete administrative processes legally and securely without needing to visit a public office.
- Real-Time Status Tracking – Stay informed with live updates on application progress, document approvals, and public service requests.
- Seamless Multi-Device Accessibility – Access and manage public services anytime, anywhere, from desktop, tablet, or mobile devices without installation.