Urbanova: Designed for the Public Interest

Urbanova: Designed for the Public InterestUrbanova: Designed for the Public InterestUrbanova: Designed for the Public Interest

Urbanova: Designed for the Public Interest

Urbanova: Designed for the Public InterestUrbanova: Designed for the Public InterestUrbanova: Designed for the Public Interest
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Urbanova Digital-first Solutions

Urbanova’s Digital-First Solutions set new dimesions in public service delivery, enabling municipalities to fully digitize citizen interactions and internal workflows. With a no-code back-office, integrated payment solutions, and electronic signature support, public institutions can ensure transparent, secure, and ultra-efficient service delivery—eliminating bureaucratic delays and reducing operational costs. 

Major Benefits

  • Robust Public Service Efficacy – Facilitates transparent and secure handling of documents, ensuring timely processing and digital issuance with electronic signatures—even via mobile devices.
  • Citizen-Centric Workflow – A browser-based, installation-free solution allowing multiple users to collaborate efficiently across various devices.
  • 24/7 Public Services Accessibility – Empowers citizens to access essential services, make payments, and report issues seamlessly through a fully digital platform.
  • No-Code Back-Office Efficiency – Enables municipal staff to rapidly create and manage workflows, eliminating reliance on complex IT development.
  • Seamless Payment & Case-Based Interaction – Transfers all citizen communications to a centralized account, ensuring data-driven, structured public service handling.
  • Radical Time & Cost Savings – Digital procedures take minutes instead of days, significantly reducing public financial and human resource expenses.

Citizens' Point of View

  • Instant Access to Public Services – Apply for permits, request documents, and handle administrative tasks completely online.
  • Secure & Legally Compliant Transactions – Make public payments directly within the platform with integrated security standards.
  • All-in-One Digital Account – Manage all interactions with local authorities from a single platform—no physical visits required.
  • Official Digital Signatures – Complete administrative processes legally and securely without needing to visit a public office.
  • Real-Time Status Tracking – Stay informed with live updates on application progress, document approvals, and public service requests.
  • Seamless Multi-Device Accessibility – Access and manage public services anytime, anywhere, from desktop, tablet, or mobile devices without installation. 

Use Case: Digital-First Public Service Transformation

 📍 Region: Northwestern Transylvania, Romania 

Challenge

A metropolitan area with 200,000+ citizens needed a complete digital transformation of public services, replacing slow, paper-based processes with an end-to-end digital ecosystem.
Solution: Implementation of Urbanova’s Digital-First Solution, transferring all communications to citizens’ digital accounts, ensuring data-driven, case-based interaction, and eliminating bureaucratic inefficiencies. 

Solution

Urbanova’s Digital-First Solutions revolutionize public administration with a no-code back-office, enabling municipalities to initiate and manage workflows effortlessly. The platform integrates seamless payment solutions for quick transactions and supports electronic signatures, ensuring official validation on both citizen and municipal sides. Compared to traditional models, this approach drastically reduces processing times, transforming public service delivery from days to just minutes.

Result

A fully digital, secure, and efficient public service delivery model, optimizing time, cost, and transparency for both citizens and city hall. 

Why Urbanova's Digital-first Solution?

With Urbanova’s Digital-First Solutions

With Urbanova’s Digital-First Solutions

With Urbanova’s Digital-First Solutions

Public service and utlity providers can embrace a next generation public service efficiency, offering citizen-centric, legally compliant, and cost-effective digital governance  🚀  coming with:

✔Complete Digital Transformation of Public Services

✔Fully No-Code Back-Office for Fast, Flexible Workflow Management

✔Secure, Transparent, and Legally Compliant Transactions

Integrated E-Payments and Electronic Signatures

✔Radical Time and Cost Savings for Municipalities 

Flexible Licensing Model

With Urbanova’s Digital-First Solutions

With Urbanova’s Digital-First Solutions

Adaptable to Municipal & Regional Needs – Scales based on city size, service complexity, and digital adoption.

Cost-Effective & Modular Expansion – Ensures budget-friendly deployment with the ability to add services progressively.

Municipal Control & Ownership – Cities retain full control over their digital public service infrastructure while benefiting from continuous platform updates. 

No-Code Approach for Local Development

With Urbanova’s Digital-First Solutions

No-Code Approach for Local Development

 Empowering Municipal IT Teams – Enables local authorities to customize and expand digital workflows without coding expertise.

Rapid Service Deployment – Design, launch, and modify public services in real-time with an intuitive drag-and-drop interface.

Adaptive to Evolving Public Needs – Adjust workflows and integrate new services without costly third-party development.

Sustainable & Cost-Effective Digital Growth – Reduces dependency on external IT providers, ensuring long-term operational efficiency and financial savings. 

Seamless API Integration

Seamless API Integration

No-Code Approach for Local Development

End-to-End Public Service Automation – Covers all digital interactions, document processing, and payments under a unified system.

Secure API-Driven Approach – Integrates with local and national administrative protocols, ensuring compliance and efficiency.

Client-Preferred Infrastructure – Deployable on cloud, on-premise, or hybrid environments based on municipal IT strategy.

Adoption of Local Security Protocols – Ensures full regulatory compliance with GDPR, ISO/IEC, and national e-Government standards.  

Deployment & Security

Seamless API Integration

Deployment & Security

Flexible Infrastructure Options – Deployable on cloud, on-premise, or hybrid environments, tailored to municipal IT strategies.

Full Compliance with Local & Global Standards – Meets GDPR, ISO/IEC, national e-Government frameworks, and local security protocols for complete regulatory adherence.

End-to-End Encryption & Data Sovereignty – Ensures secure storage and processing of sensitive public data within municipal-controlled environments.

Advanced Cybersecurity Measures – Implements multi-factor authentication (MFA), intrusion detection (IDS/IPS), and real-time risk monitoring to safeguard critical services. 

For those who are ready to replace fragmented solutions.

Contact

 Urbanova I Digital-first Worldwide® - 2025. All Rights Reserved. Urbanova licenses are sold exclusively by Fida Solutions Limited, a company incorporated under Romanian law.  Address: Gheorghe Pop de Băsești No 11, Baia Mare, 430155, Maramureș, Romania. General inquiries: office@fidasolutions.com. Phone:+40 741 117 460 (We appreciate your call in English, on working days between 9:00 AM and 5:00 PM CET.).  For authorized licensing, please contact the Urbanova Sales Team here.  

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